Collaboration Infrastructure/Little Green Light
|Purpose||Little Green Light (LGL) is our donor management system. We use it to manage fundraising activity across our organization.|
|Access||LGL is primarily used by NumFOCUS staff. Member project leads and other core contributors who are involved in fundraising or volunteer coordination activities may request access.|
|Get Help|| If you think your issue is something NumFOCUS can address, ask Christie or Minal.
Otherwise, LGL help and support is available here: http://help.littlegreenlight.com/
(If you do open a ticket with LGL, let Christie and Minal know.)
|Report an issue||Get in touch with Christie or Minal.|
|Get involved||Coming soon! In the meantime, if you have ideas to share, get in touch with Christie or Minal.|
|Summary|| LGL is primarily used by NumFOCUS staff.
Member project leads and other core contributors who are involved in fundraising or volunteer coordination activities may request access.
Any non-Staff requesting access will be required to sign a confidentiality agreement as LGL provides access to PII (personally identifiable information) and other sensitive data.
|Request an account||Ask Christie or Minal.|
|Summary||LGL is an externally hosted service. It is priced by the number of contacts you have, not the number of users.|
|Provider||Little Green Light: https://www.littlegreenlight.com|
|Service level|| Each service level has the same SLA.
Our office hours are M-F between 9:00am - 6:00pm EST and we respond to most questions within 1-2 hours (during business hours). In addition to email support, live Q&A webinars are held twice weekly.
|Backups & Exports||
Regular backups are included in every LGL plan.
To save a full export of data, follow this guide: http://help.littlegreenlight.com/article/459-create-a-comprehensive-export-of-your-database
We are integrating a number of services into LGL via the Flex Importer. See 'Other Repositories' for details.
|Admin access||There is not a separate admin login or control panel.|