Collaboration Infrastructure/Little Green Light

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LGL Logomark Green RGB Lg.png Little Green Light

Overview

Location https://numfocus.littlegreenlight.com
Purpose Little Green Light (LGL) is our donor management system. We use it to manage fundraising activity across our organization.
Access LGL is primarily used by NumFOCUS staff. Member project leads and other core contributors who are involved in fundraising or volunteer coordination activities may request access.
Get Help If you think your issue is something NumFOCUS can address, ask Christie or Minal.

Otherwise, LGL help and support is available here: http://help.littlegreenlight.com/

(If you do open a ticket with LGL, let Christie and Minal know.)

Report an issue Get in touch with Christie or Minal.
Get involved Coming soon! In the meantime, if you have ideas to share, get in touch with Christie or Minal.

Access Details

Summary LGL is primarily used by NumFOCUS staff.

Member project leads and other core contributors who are involved in fundraising or volunteer coordination activities may request access.

Any non-Staff requesting access will be required to sign a confidentiality agreement as LGL provides access to PII (personally identifiable information) and other sensitive data.

Request an account Ask Christie or Minal.
Sign in https://numfocus.littlegreenlight.com/
Forgotten passwords https://numfocus.littlegreenlight.com/home/reset

Service Details

Summary LGL is an externally hosted service. It is priced by the number of contacts you have, not the number of users.
Product Owner Christie
Software Proprietary
Provider Little Green Light: https://www.littlegreenlight.com
Service level Each service level has the same SLA.

Our office hours are M-F between 9:00am - 6:00pm EST and we respond to most questions within 1-2 hours (during business hours). In addition to email support, live Q&A webinars are held twice weekly.

Backups & Exports

Regular backups are included in every LGL plan.

To save a full export of data, follow this guide: http://help.littlegreenlight.com/article/459-create-a-comprehensive-export-of-your-database

Other services

We are integrating a number of services into LGL via the Flex Importer. See 'Other Repositories' for details.

Monitoring None
Related Repositories

We have written python tools to manage importing data into LGL on a regular basis. See numfocus/lgl-import on GitHub and the LGL Roadmap on this wiki for details.

Server access n/a
Admin access There is not a separate admin login or control panel.
Maintenance tasks None